Our web portal provides services for different institutions: public administrations, companies, etc.
The data included in these citizen participation services is the responsibility of each institution and will be processed for the purposes notified to you at any given time – generally for the purpose of citizen participation. Should you have any queries regarding how data is processed by these platforms, please contact the relevant organisation directly or contact us and we will indicate the applicable interlocutor.
This data protection policy solely and exclusively relates to data processed by Plataforma Civiciti S.L (hereinafter “Civiciti”) in relation to data that it gathers as a company for its own purposes; in addition to measures applied to third-party data that it serves.
Under no circumstances does Civiciti gather or process data from its customers’ platforms for any purpose other than as indicated on each platform.
Civiciti operates as a service provider for these institutions and guarantees the confidentiality, integrity and security of the data of the users and citizens who access them.
- Data controller’s identity
The Identity of the controller of the personal data contained within the corporate website at www.civiciti.com is:
Plataforma Civiciti S.L
C/Beethoven 15, 6 Planta,
08021 Barcelona, (Spain).
The participation platform data controllers are their respective owner institutions, as indicated in their conditions of use and privacy policies.
- Purpose of data processing
The data supplied to Civiciti via contact forms, newsletters, etc. is collected according to applicable data protection legislation.
With each method used to collect data, we indicate the purpose of the data processing, which is conducted only and exclusively if you have provided authorisation.
Below follow details regarding the reasons why may collect your data.
Data processing reasons:
|Processing||What your data is used for||How long we keep your data|
|Personnel selection (ad hoc candidacies)||We only process your data in relation to the selection process for the job you have applied for. Your data is not given to third-parties.||We delete your data within a maximum period of 6 months following the end of the selection process if you are not selected.|
|Newsletter||We send you information about our products, services and activities. Your data is not given to third-parties.||Your personal data is kept until you ask not to receive further communication from us, at which point it is deleted.
You can request its deletion at any time using the information that appears in each communication.
|Contact, complaints or suggestions mailbox.||We will process your data in response to your requests, questions or queries. Your data is not given to third-parties.||Your personal data is kept until we reply to your request and the appropriate action has been taken. After this, it is deleted unless it implies responsibility on the part of Civiciti.|
|Civiciti Academi||We will process your data to manage the Civiciti Academi content access service. Your data is not given to third-parties.||Your personal data is kept until you ask to unsubscribe from the service, at which point it is deleted.
You supply your data voluntarily at all times and therefore guarantee that the personal data provided is truthful, and you are responsible, in any event, for the veracity of the data provided, and we reserve the right to exclude users from any services where they have provided false data, without prejudice to any other actions that may arise in law.
Under no circumstances will automated decisions be taken based on your data.
The data you provide will only be processed for the purpose notified and authorised. Your data will not be ceded to third-parties unless you have given your express consent.
The legal basis for the processing of your data stems from the execution of the services you have requested and expressly authorised.
As indicated above, the reasons why data is processed by each citizen participation platform are governed by each organisation.
- Third-party processing of your data
To guarantee the provision of Civiciti’s services our platform is hosted on servers owned by specialist hosting companies. Such data management is performed solely and exclusively to ensure the execution, security and availability of the services we offer and guarantee that these technology companies will apply the necessary and best information security practices.
All of our service providers are located within the European Economic Area.
Your personal data will not be transferred beyond the European Economic Area nor to countries that fail to maintain the required legal compliance level or without your express personal authorisation.
- Your rights when providing us with your data
At any time, you can request and obtain information about how and why we are processing your data.
- Data access: request your data and why we are using it and even ask it be given to you so you can transfer it to another company.
- Data rectification: request that inaccurate data be amended or rectified.
- Data deletion: request that your data be deleted and not processed, other than what we are legally required to keep.
- Object to its processing: ask us not to use your data for a specific purpose.
To do so, please write indicating which right you would like to exercise (Data Access, Recertification, Deletion, Objection or Portability) attaching a copy of your ID. Card to Plataforma Civiciti S.L, Ejercicio de derechos, C/Beethoven 15, 6 Planta, 08021 Barcelona, (Spain). or via email to firstname.lastname@example.org