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How do I start using Civiciti?

To start using Civiciti as an official or community leader, the City Admin needs to create a City Admin Account. To do that, inform us of your preferred email address and we will activate the City Admin Account.

What and who is the City Admin?

Each Active City in Civiciti has a City Administrator account. City Admin accounts have privileges over the platform and normal users. The City Admin has exclusive access to the City Back Office.

How do I activate my City?

Civiciti will take care of activating your city or community on your behalf. Before your space goes live you’ll be given some time to familiarize yourself with the platform and start preparing the initial content.

I forgot my password, what can I do?

If you have forgotten your password, click on Change password, in the right lower part of the sign in page. Input the email address you registered with and we will send you an email with instructions on setting up a new password.

I forgot my username, what can I do?

Your username is the email address you used to register on Civiciti. Contact us if you have forgotten this email address.

How do I sign out?

Click on the arrow to the top right of your screen and click on Sign Out.

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